Monitor urgent and high-priority shipments. An urgent or high-priority shipment is one that is not moving as expected or requires enhanced tracking because a delay may cause a customer line-down event or disrupt operations at an internal plant. Identify delays, exceptions, and service risks, and coordinate timely escalation and recovery actions.

- Monitor Carrier tracking reports/systems to identify shipments not moving as planned and escalate to mitigate impact.
- Lead escalations with carriers, freight forwarders, warehouses, customs brokers, and internal teams.
- Develop and execute recovery plans to reduce shortages, production disruption, customer impact, and added cost.
- Monitor weather, port congestion, labor activity, geopolitical events, customs delays, and carrier disruptions.
- Provide clear status updates, risk assessments, ownership, next steps, and expected resolution timing.
- Manage service failures through complaint, root cause analysis, corrective action,



and follow-up processes.
- Maintain escalation records, event timelines, shift handoffs, dashboards, KPIs, and trend reporting.
- Create logistics purchase orders as needed to support Logistics team.
- Must be comfortable communicating with integral stakeholders, carriers, and logistics providers in English, both verbally and in writing.
- Maintain current SOPs, playbooks, contact lists, and escalation procedures.
- Participate in incident reviews, continuous improvement initiatives, and carrier performance discussions.
- Support training and cross-training activities to maintain coverage continuity across the global FET.
- Identify recurring transportation risks, analyze trends, and recommend preventive actions to reduce future disruptions.

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📌 Logistics Freight Analyst (México)
🏢 Qnity Electronics
📍 México