Location : Hybrid - Toluca Mexico ( 3 days per week need to go office) Duration : Contract Rate : DOE Responsibilities Analyze existing business processes operating models roles systems and information flows Facilitate workshops and interviews to gather validate and document business and functional requirements Create current state and future state process maps and identify improvement opportunities Translate business needs into functional requirements user stories use cases and acceptance criteria Collaborate with architects to ensure business requirements are accurately reflected in functional and solution designs Support operating model analysis including processes governance handoffs responsibilities and controls Perform gap analysis and assess the impact of proposed process system or organizational changes Maintain requirements traceability from initial business need through implementation and testing Support backlog refinement and prioritizations with product owners and delivery teams Work with QA teams to clarify acceptance criteria and validate that delivered functionality meets business expectations Develop user guides training materials process documentation and operational procedures Perform documentation quality control to ensure accuracy completeness consistency and compliance with defined standards Support change management user readiness and process adoption activities To be successful in this role you should have 5 to 7 years of experience as a Business Analyst Process Analyst Functional Analyst or similar professional Strong experience in process mapping requirement definition and operating model analysis Ability to translate complex business requirements into clear actionable functional specifications Experience writing user stories use cases acceptance criteria process flows and business rules Strong understanding of Agile delivery and backlog management practices Experience conducting workshops and working with business and technical stakeholders Ability to perform gap analysis root cause analysis and change impact assessments Strong documentation quality review communication and facilitation skills Experience supporting testing user acceptance testing and business readiness activities Ability to manage multiple requirements and priorities while maintaining attention to detail Nice to have skills Experience supporting cloud AI data or digital transformation initiatives Knowledge of Business Process Model and Notation or BPMN Familiarity with Jira Confluence Visio Azure Dev Ops or similar tools Business analysis certification such as CBAP CCBA PMIPBA or equivalent Experience developing training and change management materials #J-18808-Ljbffr

📌 Business process analyst (Toluca de Lerdo)
🏢 GeorgiaTEK Systems
📍 Toluca de Lerdo