Upsun is seeking a Senior Manager, Support - Americas to lead a regional team of up to 15 Support Engineers. You will drive exceptional customer outcomes, implement AI-driven workflows, and partner with Success, Product and Engineering to align initiatives with business goals.
You will champion operational excellence, manage escalations, and scale our support capacity across Canada and the United States while fostering a remote, inclusive culture across a general team.
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📌 Senior Manager, AI-Driven Support (Americas) (Heroica Puebla de Zaragoza)
🏢 Upsun (via Remote Woman)
📍 Heroica Puebla de Zaragoza
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