Farmers Group Inc. in Mexico City is seeking a Customer Care Supervisor to lead an on-site team and ensure exceptional customer experiences. You will monitor performance, enforce guidelines, and collaborate with cross-functional leaders to implement process improvements.
The role requires 2+ years in a call center supervisory role, a High School Diploma or equivalent, and a preference for a Bachelor's degree. On-site work and a focus on coaching, quality, and profitability are essential.
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📌 Customer Care Leader - Build High-Performing Support Teams (Ciudad de México)
🏢 Farmers Group
📍 Ciudad de México
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