Outsourcing Staffing Advantage is seeking a compassionate, detail-oriented Virtual Medical Assistant to join our growing Telehealth team.
This role is adecuado for candidates with a strong medical background who are familiar with U.S. medical terminology, diagnoses, medications, and patient care.
While a medical license is not required, candidates should possess solid medical knowledge, such as nurses, medical students, or physicians in training.The Virtual Medical Assistant will play a key role in preparing patients for their telehealth appointments by reviewing and documenting their medical history, current medications, previous surgeries, and existing conditions before connecting them with one of our physicians overseas.
This position requires excellent clinical understanding, exceptional attention to detail, and accurate documentation to ensure physicians receive complete and reliable patient information.Key ResponsibilitiesServe as the first point of contact for patients during the telehealth intake processCollect and accurately document patient demographics, medical history, previous surgeries, current diagnoses, allergies, and medication listsReview patient information for completeness and accuracy before the consultationDemonstrate a strong understanding of medical terminology, diagnoses, and common medications.
For example, if a patient reports a specific diagnosis,



the Virtual Medical Assistant should be familiar with the medications commonly associated with that conditionEnter all patient information into the medical documentation system with a high level of accuracyPrepare and organize patient records before connecting patients with the physicianCoordinate the transition of patients to the physician for their virtual consultationMaintain detailed and confidential medical documentation while complying with privacy standardsCommunicate professionally and compassionately with patients throughout the intake processStay up to date with U.S. healthcare terminology, medical practices, and documentation standardsRequirementsBackground as Registered Nurses (RN), Licensed Practical Nurses (LPN), medical students, physicians in training, or other healthcare professionals with strong medical knowledgeStrong knowledge of U.S. medical terminology, diagnoses, anatomy, and common medicationsAbility to recognize common treatments and medications associated with different medical conditionsExperience reviewing and documenting patient medical histories is highly preferredExcellent analytical, organizational, and critical thinking skillsExceptional attention to detail and documentation accuracyCompassionate and patient-centered approachAbility to work independently while managing multiple patient intakes efficientlyExperience using Electronic Medical Records (EMR/EHR) systems is a plusExcellent English and Spanish communication skills, both written and verbalHigh level of professionalism, integrity, and confidentialityStrong interpersonal skills and the ability to communicate effectively with patients and healthcare providersWork ScheduleMonday through Friday9:00 AM - 6:00 PM (EST)BenefitsOpportunity to work on diverse and exciting projectsSupportive and collaborative work environmentWeekly paymentsWeekends off
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📌 Telehealth Medical Intake Specialist (Virtual) (México)
🏢 OSA Outsourcing Advantage
📍 México