Landing is seeking a capable Member Support Team Lead to manage day-to-day operations in our Mexico City office.
You will lead a team, resolve escalations, and ensure exceptional service for members while coaching agents for continuous performance improvement.The role requires hands-on leadership, a customer-first mindset, and the ability to work a schedule spanning early to late hours.
Prior BPO leadership experience is essential to succeed in this fast-moving environment.
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📌 On-Site Member Support Team Lead, Cdmx (Xico)
🏢 Landing
📍 Xico
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