Job Description SummaryResponsible for activities and processes that help the sales organization achieve business objectivesExecutes standard sales tasks and typically subject to instructions and work routines.
There is latitude to rearrange the sequence to complete task/duties based on changing work situations.
May be responsible for targeted clients, stable regions, and/or small/medium sales territories.Job DescriptionRoles and ResponsibilitiesWorks closely with Key Account Managers, Sales Representatives, Distributors, and Channel Partners, to support our Grid Solutions portfolio for Power Utilities, Industrial customers, and the Energy sector in generalResponsible for customer support inquiries, direct communication, and follow-up on all problem resolutions concerning bid offers, orders, reports, invoices, agreements, and contract requirements for targeted clients, assigned accounts package and territoriesBe the key liaison between the Outside salesforce, Customers, and internal Technical Product Support teams to ensure a smooth sales process and to assist with effective resolution to any customer inquiries or issues raisedCustomer-facing communication to support the business winning strategiesCreation, submission, follow-up, and close-out of quotationsOrder entry, pricing, lead time and contractual requirements verification to avoid any discrepanciesFacilitate and document modifications to orders, including changes to bill of material, drawings, pricing, and availability accordinglyProvides training and facilitates learning for peersWorkload management for backup staffBroadening knowledge of own sales territory, product lines, markets, sales processes or customer groups to execute policy/strategy.




Still acquiring higher level knowledge and skills.Basic understanding of key business drivers; uses this understandingto accomplish own work.
Good understanding of how work of own team integrates with other teams and contributes to the area.May have some autonomy to make decisions within a defined framework.
Resolves issues in situations that require commercial knowledge and judgment within established procedures.
Consults more senior team members for issues outside of defined instructions/parameters.A job at this level requires good interpersonal skills.
Communication with direct colleagues and the business about design and coordination services rendered.
For customer facing roles, develops strong customer relationships and serves as the interface between customer and GEV.
Explains technical information to others.Required QualificationsThis role requires advanced experience in the Sales & Sales Operations.Bachelor's Degree with a minimum of 5 years of direct experience in sales or customer support of a technical industrial or commercial manufactured productMinimum of 5 years direct experience working closely with customers, providing customer service support, and responding to a wide variety of customer inquiriesDesired CharacteristicsStrong oral and written communication skills.
Ability to document, plan, market, and execute programs.Proficiency in Spanish and EnglishExcellent written and verbal communication skillsStrong analytical, problem solving, and decision-making skillsAbility to interpret and decipher specs and to comprehend specific customer requirementsExcellent time management, organization, and prioritization skillsMust have ability to handle and manage many concurrent customer orders and quotationsExperience in the Electrical Power Products and Utilities industriesAbility to effectively work within a diverse environmentAdditional InformationRelocation Assistance Provided: No#J-*****-Ljbffr

📌 Inside Sales Leader (San Pedro Garza García)
🏢 GE Vernova
📍 San Pedro Garza García