Job Title: Customer Service Agents - Bilingüe- CDMX
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
This position provides customer service support and resolution of routine problems regarding client's product or services.
Job Type: Full-Time Location: Insurgentes Sur, Mexico City
WHAT'S IN IT FOR YOU?
A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with
Endless career opportunities and clear paths for career development
A competitive salary
Inclusive perks and benefits
Opportunity for monthly performance incentives
Great weekly, biweekly and monthly activities
Great raffles and prizes
WHAT YOU WANT MATTERS TO US
Think about making a check list with all of the things that would make you feel good at work.
Does your check list have meeting a diverse group of like-minded new people on it?
How about being recognized and rewarded for doing great things?
Maybe you pictured a place where you could have all of these things while making a positive difference in people's day.
If so, Concentrix is a great place for you.
Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch.
Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience.
This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.
No matter your background or your years of experience, getting started or establishing your career path might seem challenging,



but often the answer is much simpler than you think.
WHAT WOULD YOU BRING TO OUR TEAM?
Your passion for doing good for other people will help you bond with your customers and your team.
You will actively listen and troubleshoot to provide a great customer experience.
Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role.
TO BECOME A PART OF OUR TEAM:
Courteous with strong customer service orientation
Intermediate - Advanced English level
High School diploma or equivalent required
6 months minimum of experience in Call center customer service(Desired)
Ability to work under constant changes
Multitasking
Strong computer navigation skills and PC knowledge
Ability to communicate effectively, both in writing and verbally
Reliable with strong attention to detail
Skilled in multitasking; including the ability to be flexible and adapt to change quickly
Tolerance of repetitive work in a fast-paced, high-production work environment
Ability to work as a team member as well as independently
Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
Shift rotation capability as needed
Based on location and / or program, additional experience / skills may be required
Learn more:



Concentrix on Facebook | Concentrix on Instagram |
Location: MEX Mexico City Downtown Insurgentes Language Requirements: Time Type: Full time Mission: Hi, we're Concentrix.
We're a integral technology and services leader that powers the brands of the future.
We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
Company Overview: We power the brands of the future.
Some call us a global technology and services leader.
But we're so much more.
Human-centered, tech-powered, intelligence fuelled.
Every day we're busy helping over **** of the world's best brands solve their toughest business challenges.
Whether it's...... designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue.
We've got them covered.
But how?
We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale.
We're the strategic thinkers who designbrand-defining experiences.
The technologists & engineers who buildsmarter solutions.
And the operational experts who run it all and make it work seamlessly.
By integrating strategy & design with data & analytics, enterprise technology, and digital operations.
You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.
Experience the power of Concentrix.
Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.
Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.
#J-*****-Ljbffr

📌 Customer Service Agents - Bilingüe- Cdmx (Xico)
🏢 Concentrix
📍 Xico