Carrier General Corporation in Monterrey is seeking an entry-level Customer Service professional who responds to customer calls, documents procedures, collects data, and provides information to resolve issues.
Escalates complex issues to more experienced staff or management.
You will provide high-quality support to Carrier's internal and distributor networks, document interactions, and follow established processes while adapting communication to customer needs.
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📌 Bilingual Contact Center Agent - English/Spanish (Monterrey)
🏢 Carrier Global
📍 Monterrey
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