Remote Cloud Support Engineer - AI-Driven Ownership (Santiago Mexquititlán Barrio 1ro.)

Remote Cloud Support Engineer - AI-Driven Ownership (Santiago Mexquititlán Barrio 1ro.)

09 oct
|
Lever
|
Santiago Mexquititlán Barrio 1ro.

09 oct

Lever

Santiago Mexquititlán Barrio 1ro.

Lever, Inc. is seeking a Technical Support Engineer in Mexico to own customer-impacting incidents from investigation to resolution. You will diagnose issues using Linux administration, networking concepts, databases, and APIs while working with developers and product teams.
This role emphasizes AI-assisted troubleshooting and documentation in a remote-first organization. You will communicate clearly with customers, manage incidents per SLA, and contribute to knowledge bases and operational

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📌 Remote Cloud Support Engineer - AI-Driven Ownership (Santiago Mexquititlán Barrio 1ro.)
🏢 Lever
📍 Santiago Mexquititlán Barrio 1ro.

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