Research Solutions is seeking a Customer Support Agent to provide detailed product information and resolve complex inquiries. You will play a key role in delivering a seamless client experience through proactive problem-solving in a fully remote role based in Mexico.
The idóneo candidate has strong English (written and spoken) and prior SaaS or academic support experience, plus ability to work independently in a fast-paced, remote team environment. Schedule is Mon-Fri 12:00–21:00 CST.
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📌 Remote SaaS Support Specialist (Centro-Norte)
🏢 researchsol
📍 Centro-Norte
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