Role Summary: Lead a cross-functional pod to deliver high-impact digital products with predictable cadence, quality, and business value.
Key Responsibilities: Facilitate agile ceremonies: sprint planning, daily stand-ups, reviews, retrospectives.
Drive sprint execution, dependency management, and risk mitigation.
Partner with Product Owner and engineering leads to maintain a healthy, prioritized backlog.
Track and improve delivery metrics (lead time, throughput, predictability).
Remove blockers and foster ownership, accountability, and continuous improvement.
Coordinate with architecture, operations, security, and governance functions.
AI Skills for This Role: Use AI tools to accelerate planning artifacts, action tracking, and delivery reporting.
Use AI for meeting summarization, risk pattern detection, and follow-up generation.
Apply responsible AI usage standards across the pod.
Validate AI-generated outputs before team adoption.

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📌 Senior Scrum Master (Heroica Puebla de Zaragoza)
🏢 ExlService Holdings
📍 Heroica Puebla de Zaragoza