At Rapido Solutions Group , we connect fast-growing U.S. companies with top integral talent.
From Guadalajara and León , we create career opportunities that bridge Mexico and the U.S. logistics industry.
We value diversity, joy, and passion , fostering a dynamic workplace where people grow both personally and professionally. Our goal is to be the best place to work , offering wellbeing programs, social initiatives, and real career growth.
Location: León
Schedules: Dayshift, Evenings, Weekends
English Level: B2 Intermediate
Salary: $13,000 MXN / month
Additional Benefits:
$1,000 MXN grocery vouchers
$500 MXN punctuality bonus
Extra shift bonuses for evenings or weekends
Be the Voice of Our Operations Join our Customer Service & Operations Team and help keep our logistics network moving. You’ll be the vital link between customers, carriers, and internal teams — ensuring every shipment runs smoothly from start to finish.
Whether it’s solving a last-minute issue or tracking a delivery,



your communication and problem-solving skills will make a direct impact.
What You’ll Do Respond to customer inquiries via phone, email, or chat
Coordinate pickups, deliveries, and schedules
Track & trace shipments, providing real-time updates
Resolve issues with carriers and operations teams
Maintain service documentation and compliance reports
Core Skills & Qualifications Excellent verbal and written communication in English (B2 level)
Strong problem-solving and conflict-resolution abilities
Ability to multitask and manage priorities effectively
Customer-focused mindset and positive attitude
Calm and professional under pressure
Why Join Us Opportunity to grow within the logistics and customer service industry
Dynamic, bilingual, and multicultural work environment
Competitive salary + bonuses for evening and weekend shifts
Ongoing training and career development

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📌 Customer Service & Operations Rep (León)
🏢 Rapido Solutions Group
📍 León