LatAm Service Desk Lead - Coach & ServiceNow Transition (Ejido del Centro)

LatAm Service Desk Lead - Coach & ServiceNow Transition (Ejido del Centro)

09 oct
|
Corning
|
Ejido del Centro

09 oct

Corning

Ejido del Centro

Corning is seeking an IT Supervisor to lead its Latin America Service Desk from Monterrey, overseeing about 12 engineers. You will coach, manage daily operations, ensure SLAs, and drive a ServiceNow transformation while providing hands-on support as needed.
Required are a Bachelor’s in IT/CS, 5+ years in IT support with 2+ years in leadership, and fluency in English and Spanish. Onsite work in Monterrey is expected, with a focus on customer satisfaction and process improvement.

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📌 LatAm Service Desk Lead - Coach & ServiceNow Transition (Ejido del Centro)
🏢 Corning
📍 Ejido del Centro

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