Responsibilities
• Effectively diagnose and resolve technical issues related to software applications.
• Provide support and assistance to end users to ensure optimal operation.
• Collaborate closely with other IT teams to identify and address issues.
• Implement solutions and improvements to applications according to business needs.
• Optimize application performance and availability through continuous monitoring and analysis.
• Provide training and technical documentation to promote self-learning and problem-solving by users.
• Availability to work rotating shifts
Required Languages
• English: Advanced (80-95%)
Locations
Hybrid (México)
📌 Support Engineer Jr (Monterrey)
🏢 SOFTTEK
📍 Monterrey
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