About the Role

Johnson Controls is seeking a highly motivated and detail-oriented Travel Lead Analystto directly support the Travel, Credit Card and Meetings Event Global Category Managers, in driving operational excellence and data‑led decision‑making across our corporate travel program. This role blends travel program operations with analytics, helping drive smarter decision‑making through data and managing internal and external relationships. You will work closely with our Travel Management Company (TMC)with a strong focus on performance insights, compliance, travel analytics and program reporting.The adecuado candidate brings a balance of business intelligence skills, operational rigor, and stakeholder fluency — serving as a key partner to our preferred travel suppliers, and internal stakeholders across procurement, finance, and compliance

Key Responsibilities

Operational Execution & Stakeholder Engagement
- Serve as a first-line escalation contact for complex booking or travel issues.
- Manage and respond to the generic travel Q&A; inbox




- Liaise with our TMC and SAP Concur administrators to resolve traveler concerns and ensure service levels are met.
- Partner with AP, Compliance, and regional teams to align reporting, resolve escalations, and support audit readiness.
- Maintain internal content libraries (e.g., preferred supplier lists, travel program guides, policy training)
- Manage suppliers and support category manager with strategic sourcing implementation
- Support Business Continuity Plans (BCP) by deploying actions such as Financial Assessments, Sustainability Surveys, ensuring contracts are executed, among others.
- Other procurement duties as assigned.

Reporting & Analytics
- Analyze travel and expense trends, policy compliance, and supplier performance to identify savings opportunities and risk areas.
- Deliver monthly reporting packages and insights
- Support quarterly business reviews and ad-hoc requests with data visualizations and key takeaways

📌 Travel Lead Analyst (San Pedro Garza García)
🏢 JCI
📍 San Pedro Garza García