Dispatch Service Desk AgentApply: Reynosa, Mexico: Full time: Posted Today: R69111## Company OverviewAt Motorola Solutions, we believe that everything starts with our people. We’re a integral close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.## Department OverviewJoin our dynamic Transaction Processing & Optimization Team, where we are dedicated to providing exceptional customer service and resolving complex customer issues. As a part of this team, you will have the opportunity to support inbound calls and assist internal and external customers with a wide range of inquiries, including order inquiries, warranty replacements, post-sale customer service,



and service/repair requests.## Job Description* Demonstrating an excellent service attitude and providing exceptional customer support.* Collaborating effectively with team members to deliver outstanding service.* Possessing strong communication skills and fluency in verbal communication.* Utilizing your knowledge and skills to provide efficient telephone support to customers.* Conducting diagnosis and troubleshooting of equipment and failures.* Providing support to staff members through telephone assistance. #LI-AN1## Basic Requirements* Fluent in English (spoken and written).* High School Diploma, GED, or Certificado de Preparatoria.* At least 1 year of experience, will be a plus previous experience in inbound call centers.* Willingness to work from Monday to Friday (7:00 am-5:00 pm)* Availability to work in Reynosa, from Industrial Rio Bravo Suite B Parque Industrial del Norte 88730 Reynosa, TAM.## Travel RequirementsNone## Relocation ProvidedNone## Position TypeExperienced

📌 Dispatch Service Desk Agent (Reynosa)
🏢 Motorola Solutions
📍 Reynosa