SHA Wellness Clinic is a general leader in integrative health, prevention and longevity, and has been named “World’s Best Wellness Clinic” at the World Spa Awards for multiple consecutive years. Through the SHA Method, we combine cutting-edge medical innovation, proven natural therapies and healthy nutrition to help people achieve and maintain an optimal state of physical, mental and spiritual wellbeing.
Since opening in 2008, SHA has transformed the lives of more than 65,000 guests worldwide and continues to expand its impact, with our flagship in Spain, a new destination in Mexico and future openings in Dubai and the Emirates. SHA is a Green Globe-certified brand with a truly multicultural team, united by a mission to create transformative and memorable experiences for every guest.
We are looking for a Resort Manager to oversee and lead the property’s overall operations, ensuring seamless coordination across Front Office, Housekeeping, Security, Engineering, Food & Beverage, and Culinary, in alignment with SHA’s brand and service standards.
You will be responsible for delivering an exceptional and safe guest experience by anticipating guests’ needs and ensuring personalized, consistent service across all touchpoints. The Resort Manager will also ensure compliance with security protocols and effective risk management while maintaining high standards of quality and service.
Additionally, this leader will play a key role in leading and developing teams, fostering a positive work environment that promotes employee satisfaction, engagement, and talent development, while driving the achievement of the property’s operational and business objectives.
Responsibilities
• Lead and oversee the overall operations of the Front Office, Housekeeping, Security, Engineering, Food & Beverage, and Culinary departments, ensuring the achievement of operational objectives and compliance with SHA’s established quality and service standards.
• Define and implement the Hospitality ope
📌 Resort Manager (Cancún)
🏢 Sha
📍 Cancún