We are seeking a highly motivated and experienced Business Analyst to join our Digital Technology team supporting web-based application delivery across a general manufacturing organization. This role is critical in enabling scalable, high-quality digital solutions across a Scaled Agile Framework (SAFe) environment where multiple teams operate concurrently within Program Increments (PIs).

You will act as the bridge between business stakeholders and cross-functional technology teams, ensuring clarity of requirements, alignment of priorities, and successful delivery of innovative digital capabilities.

JOB DUTIES:

• Requirements & Analysis
• Partner with business stakeholders and SMEs to elicit, analyze, and document requirements across digital platforms.
• Translate business needs into clear, actionable user stories, features, and epics within Jira.
• Ensure requirements are complete, testable, and aligned to business outcomes.
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• Cross-Functional Collaboration
• Collaborate with geographically distributed teams, including:
• Graphic Design
• Shopify (Web & Custom App Development)




• Middleware (Informatica, SAP CPI)
• React Front-End Development
• SAP ERP & Salesforce (SFDC)
• Product Information Management (PIM)
• Quality Assurance
• Act as a key liaison ensuring all teams understand requirements and dependencies.
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• Agile Execution (SAFe)
• Actively participate in PI Planning, daily stand-ups, backlog refinement, sprint planning, and retrospectives.
• Support parallel team execution by managing dependencies and ensuring alignment across teams.
• Track progress and proactively identify risks or gaps impacting delivery timelines.
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• Documentation & Visualization
• Create detailed process flows, system diagrams, and data mappings using Draw.io and Confluence.
• Maintain comprehensive documentation to support development, QA, and ongoing support teams.
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• Quality & Delivery
• Partner closely with QA teams to ensure acceptance criteria are clear and test coverage is

📌 Business System Analyst (San Luis Potosí)
🏢 Resideo
📍 San Luis Potosí