About Us

Jetour & Soueast Motors Mexico is a fast-growing automotive company committed to providing innovative and connected mobility solutions in the Mexican and Latin American markets.
As part of our continued growth, we are looking for a Senior Connected Vehicle O&M; Engineer to join our team in Mexico and support the operation of our connected vehicle platforms and services.

Purpose

Responsible for the operation and maintenance (O&M;) of Jetour's connected vehicle systems, ensuring that the platforms connecting our vehicles, mobile application and cloud services operate correctly.
The position will monitor systems, identify and troubleshoot technical issues, support vehicle software updates, analyze data and coordinate with international technical teams to ensure a stable and reliable connected vehicle experience.

Position Tasks and Responsibilities

• Monitor the daily operation and performance of connected vehicle systems.
• Manage and support TSP (Telematics Service Platform/Provider), the platform that connects vehicle data with Jetour's systems and mobile application.




• Support OTA (Over-The-Air) software updates, including preparation, monitoring and follow-up of vehicle updates.
• Analyze OTA results and calculate software update failure rates.
• Monitor the APP (mobile application) backend and provide technical support for connected vehicle-related issues.
• Analyze system logs (system records) to identify errors and determine possible causes.
• Perform SQL (database queries) to retrieve and analyze vehicle and system information.
• Monitor and manage cloud resources using platforms such as AWS (Amazon Web Services) and/or Aliyun (Alibaba Cloud).
• Use basic Linux commands and tools for system monitoring and troubleshooting.
• Support account, access and permission management for connected vehicle platforms.
• Coordinate with local teams, after-sales teams and other departments to investigate and resolve customer-related technical issues.
• Escalate co

📌 Senior Connected Vehicle O&M Engineer (Ciudad de México)
🏢 Jetour Soueast México
📍 Ciudad de México