TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a integral-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join Our Team & What We'll Accomplish Together

As an Account Manager, you'll be the trusted wellness expert and strategic partner to our B2B client portfolio. Your mission is to build lasting loyalty, expand our impact within accounts, and solve real problems that matter to our clients' employees and bottom line.

This is a hybrid role where you'll balance direct client engagement with strategic analysis and cross-functional collaboration—all in a multicultural, mission-driven environment where wellness is at the heart of everything we do.

What You'll Do

Client Partnership & Relationship Building:





• Serve as the primary strategic partner to B2B client portfolio, building trust and loyalty through consistent, proactive engagement
• Understand each client's organizational goals, employee demographics, and wellness challenges to tailor solutions
• Prepare and present KPI reviews, wellness trends, and actionable recommendations aligned to client objectives

Revenue & Portfolio Growth:

• Identify and pursue cross-selling opportunities: expand EAP services, introduce new wellness offerings, and scale to additional geographies or business units within your portfolio
• Conduct needs assessments to uncover gaps and develop value-add proposals
• Drive adoption and utilization of services; track and report on key performance metrics

Operational Excellence & Problem-Solving:

• Coordinate launches and relaunches of EAP services; manage timelines and stakeholder expectations
• Troubleshoot client issues with agility; escal

📌 Key Account Manager (Ciudad de México)
🏢 TELUS Health
📍 Ciudad de México