Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.

Are you a visionary technical leader who can architect mission-critical cloud solutions and serve as a trusted advisor to customers? Drive digital modernization.

Location: Mexico City, MX | Work Model: Hybrid (4 days/week on-site)

About the Team

Appian Customer Success is obsessed with supporting our customers’ missions by delivering transformative, high-velocity automation solutions. Our Architecture team works hand-in-hand with customers, advising and supporting them on how to design, secure, and deliver resilient enterprise systems. By joining this elite technical group,



you will lead the creation of innovative market offerings that accelerate agency modernization using our AI-Powered Process Automation platform.

The Opportunity

As a Solution Architect within our Customer Success division, you will operate as a premier technical leader and trusted advisor to high-profile clients. This role is vital right now because customers are rapidly shifting toward secure, unified cloud architectures. You will combine your advanced engineering, product, and business skills to design integrated architectures, navigate complex compliance, author winning technical proposals, and empower agencies to achieve true Enterprise-Grade Orchestration.

What You’ll Do

• Architect Secure Solutions: Advise customers on the technical design, multi-tier architecture, and deployment of Appian solutions across hybrid environments.

• Drive Federal Growth: Partner with sales teams to author high-value proposals and whitepapers, crafting differentiated technical solutions and s

📌 Solutions Architect (Ciudad de México)
🏢 Appian
📍 Ciudad de México