Job Description

Zendesk is looking for a customer-focused Data Migration Engineer II to help enterprise customers successfully migrate their business-critical data into and out of Zendesk. This role combines software engineering, data engineering, customer consulting, and AI-assisted development to design scalable migration solutions that enable successful customer implementations.
As a Data Migration Engineer II, you will partner directly with customers, Project Managers, Technical Architects, and Product teams to understand complex business requirements and translate them into secure, reliable, and efficient migration solutions. You will build reusable migration tooling, automate repetitive processes, leverage AI-assisted development to improve engineering productivity, and continuously improve the migration experience for both customers and internal teams.
This role is idóneo for an engineer who enjoys solving complex technical challenges, working directly with customers, building automation, and using modern engineering practices to improve delivery quality and efficiency.





What you get to do every day:

• Partner with enterprise customers to understand their migration requirements and design scalable migration solutions.
• Develop, maintain, and enhance migration tooling and automation frameworks.
• Design, build, and optimize data extraction, transformation, validation, and loading (ETL) processes.
• Create reusable utilities that reduce implementation effort across migration projects.
• Use AI-assisted software development tools (GitHub Copilot, ChatGPT, Cursor, Claude Code, or similar) to improve engineering productivity while maintaining high standards for code quality, security, and testing.
• Develop intelligent automation for data validation, field mapping, reconciliation, exception handling, and migration reporting.
• Build containerized migration solutions that can be deployed consistently across customer environments.
• Work closely with Technical Arc

📌 Data Engineer II (Ciudad de México)
🏢 Zendesk
📍 Ciudad de México