If you’re looking for a career where you can make a real impression, join our Integral Capability Network - HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of

Site Reliability Engineer

Role purpose

Ensure that HSBC’s technology platforms and services are stable, resilient, secure, scalable and highly available, both during normal operations and when incidents or disruptions occur.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfill their hopes and realize their ambitions.

Main activities:

• Maintain service reliability, meeting availability, performance and recovery objectives.

• Prevent and resolve incidents, identify root causes and implement permanent improvements.

• Automate build, testing and deployment processes to reduce manual errors and differences between environments.





• Prepare infrastructure for growth, considering capacity, workload, performance, security and resilience.

• Reduce technical debt and repetitive operational work (TOIL) through continuous improvement and automation.

• Own services end to end, from development through to production support.

• Promote Agile, DevSecOps and continuous delivery practices, using small, frequent and low-risk changes.

• Lead post-incident reviews (PIRs), continuity exercises and disaster-recovery activities, ensuring that lessons learned are applied.

• Provide technical expertise and guidance to other teams, helping them adopt reusable and effective solutions.

Requirements

• Experience as a Site Reliability Engineer and Devops

• Experience in programming, CI/CD, Production Support, Cloud Technologies, Docker, Kubernetes, Jenkins, Github, Splunk, Data dog, App Dinamycs, infrastructure and troubleshooting)

• An oper

📌 Site Reliability Engineer (Ciudad de México)
🏢 HSBC Global Services
📍 Ciudad de México