Positiondescription:
Supervise daily restaurant operations, ensuring excellent guest service, efficient team performance, and compliance with brand and service standards.
PrimaryResponsibilities:
Supervise restaurant team and daily operations; ensure service quality, guestsatisfaction, cleanliness and operational standards; coordinate opening andclosing procedures.
AdditionalResponsibilities:
Supporttraining, scheduling, inventory control, upselling initiatives and resolutionof guest concerns.
ReportingTeam
- Reporting Department: Food & Beverage
- Category: Hospitality / Tourism
- Field specialization: Food & Beverage /Restaurant Management
- Academic score: Not specified
- Institution tier: Not specified

RequiredCertification/s:
FoodSafety certification preferred.
RequiredTraining/s:
Servicestandards, food safety, HACCP and brand standards.
- Industry: Hospitality / Food &Beverage;
- Years of experience: 2–3 years

KeyPerformanceIndicators:
Guest satisfaction, service quality, productivity, upselling, costcontrol and compliance with standards.
RequiredCompetencies:




Leadership, teamwork, customer orientation, problem solving and communication.
RequiredKnowledge:
Restaurant operations, food & beverage service, food safety and hospitalitystandards.
RequiredSkills:
Teamsupervision, guest service, conflict resolution, upselling and operationalcoordination.
- Physical: Ability to stand and walkfor extended periods and work flexible shifts.
- Other: Ability to work underpressure and maintain service standards in a fast-paced environment.

WorkEnvironment Details:
Luxuryhotel restaurant environment; frequent interaction with guests and operationalteams.
Specificrequirements
- Travel: Not required
- Vehicle: Not required
- Work Permit: Required if applicable
- Pay Rate: According to company salarystructure
- Contract Types: Permanent / Indefinite
- Time Constraints: Versátil schedule,including weekends and holidays
- Compliance Related: Compliance with companypolicies, STP

📌 Restaurant Supervisor (Mérida)
🏢 Banyan Group
📍 Mérida