Reports To: Senior Director of Systems Engineering
About the Role
We are seeking a highly skilled Senior Systems Engineer to serve as the primary owner of our enterprise SaaS application portfolio while acting as a secondary administrator for our Microsoft 365 environment.
This role is adecuado for a systems generalist with strong expertise in SaaS administration, identity and access management, Microsoft 365, automation, and enterprise systems. You will be responsible for the full lifecycle of business-critical SaaS applications, ensuring secure integrations, operational excellence, and a seamless user experience across the organization.
Key Responsibilities
- Own and manage the lifecycle of enterprise SaaS applications, including evaluation, onboarding, configuration, administration, support, and retirement.
- Serve as the primary IT point of contact for new business application requests.
- Manage platforms such as Slack, Zoom, Jira, Confluence, FreshService, DocuSign, Dropbox, and other departmental tools.
- Maintain SaaS inventory, licensing, renewals, ownership records,



and integration status.
- Drive application consolidation and decommissioning initiatives to reduce tool sprawl.
- Partner with business stakeholders to evaluate and govern new technology adoption.

Identity & Access Management
- Integrate SaaS applications with Microsoft Entra ID using SAML, OIDC, OAuth, and SCIM.
- Implement and maintain Single Sign-On (SSO) and automated user provisioning/deprovisioning.
- Manage application access controls, group assignments, and role mappings.
- Conduct regular audits of identity integrations and remediation activities.
- Troubleshoot and resolve identity-related issues across the application portfolio.

Microsoft 365 Administration
- Serve as a backup administrator for the Microsoft 365 environment.
- Support and administer Microsoft Entra ID, Exchange Online, SharePoint Online, Teams, Intune, Defender, and Purview.
- Assist with Microsoft 365 projects, opera

📌 Microsoft System Engineer (México)
🏢 Pyramid Consulting
📍 México