Lever, Inc. is seeking a Technical Support Engineer in Mexico to own customer-impacting incidents from investigation to resolution. You will diagnose issues using Linux administration, networking concepts, databases, and APIs while working with developers and product teams.
This role emphasizes AI-assisted troubleshooting and documentation in a remote-first organization. You will communicate clearly with customers, manage incidents per SLA, and contribute to knowledge bases and operational
📌 Remote Cloud Support Engineer (México)
🏢 Lever
📍 México