Carrier General Corporation is seeking an entry-level Customer Service professional in Monterrey who will respond to customer calls, document procedures, collect data, and provide information to resolve issues. Escalation to senior staff or management occurs for complex problems.
You will help ensure accurate records and a positive customer experience across channels. Responsibilities include handling inquiries, following defined call flows, and coordinating with internal teams to expedite
📌 Entry-Level Bilingual Contact Center Agent (Monterrey)
🏢 Carrier Global
📍 Monterrey
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