Hitachi Digital Services, LLC is seeking a seasoned Senior Service Desk professional to act as the senior escalation point for complex incidents and to lead service desk operations across IT infrastructure and end-user technologies.
The role emphasizes root cause analysis, KPI/SLA reporting, staff coaching, and ongoing service improvements in a fast-paced environment. A Bachelor’s degree in a related field is required or equivalent experience.
📌 Senior Service Desk Lead (Ciudad de México)
🏢 Hitachi Digital Services
📍 Ciudad de México
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.