Job Description The Position Reporting into the Serialization Lead in the General Serialization Centre of Excellence team, the successful candidate will act as a key point of contact and SME for serialization support and issue escalation within the Americas region.
Responsibilities Oversee inbound logistics and serialization data flow from manufacturing sites to Organon's third-party logistics (3PL) provider, ensuring EPCIS compliance ahead of product receipt Gather and document serialization requirements for new markets Execute and/or participate in project teams in design, build, and deployment activities Contribute to project impact assessment and scoping Act as a key contributor to new product launch initiatives by providing serialization expertise and supporting operational execution across impacted markets Liaison for Organon's 3PL provider,



reviewing and monitoring customer exceptions to ensure timely resolution and service compliance Collaborate with 3PL partner to maintain operational compliance, drive process improvements, and ensure adherence to customer and company requirements Utilize Verification Router Service (VRS) to assess and validate suspect product, partnering with Quality to investigate issues, determine root cause, and support disposition decisions to ensure compliance and product integrity Contribute as a key team member in onboarding Contract Manufacturing Organizations (CMOs), supporting cross-functional coordination to ensure alignment with quality, compliance, and operational requirements Process xml messages via the Advanced Track

📌 Senior Specialist – Serialization Operations Americas/Spécialiste Principal(E) – Opérations De Sérialisation, Amériques (Xico)
🏢 Organon
📍 Xico