At Rapido Solutions Group , we connect fast-growing U.S. companies with top general talent.

From Guadalajara and León , we create career opportunities that bridge Mexico and the U.S. logistics industry.

We value diversity, joy, and passion , fostering a dynamic workplace where people grow both personally and professionally. Our goal is to be the best place to work , offering wellbeing programs, social initiatives, and real career growth.

Location: León

Schedules: Dayshift, Evenings, Weekends

English Level: B2 Intermediate

Salary: $13,000 MXN / month

Additional Benefits:

- $1,000 MXN grocery vouchers
- $500 MXN punctuality bonus
- Extra shift bonuses for evenings or weekends

Be the Voice of Our Operations

Join our Customer Service & Operations Team and help keep our logistics network moving. You’ll be the vital link between customers, carriers, and internal teams — ensuring every shipment runs smoothly from start to finish.

Whether it’s solving a last-minute issue or tracking a delivery,



your communication and problem-solving skills will make a direct impact.

What You’ll Do

- Respond to customer inquiries via phone, email, or chat
- Coordinate pickups, deliveries, and schedules
- Track & trace shipments, providing real-time updates
- Resolve issues with carriers and operations teams
- Maintain service documentation and compliance reports

Core Skills & Qualifications

- Excellent verbal and written communication in English (B2 level)
- Strong problem-solving and conflict-resolution abilities
- Ability to multitask and manage priorities effectively
- Customer-focused mindset and positive attitude
- Calm and professional under pressure

Why Join Us

- Opportunity to grow within the logistics and customer service industry
- Dynamic, bilingual, and multicultural work environment
- Competitive salary + bonuses for evening and weekend shifts
- Ongoing training and career development

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📌 Customer Service & Operations Rep (León)
🏢 Rapido Solutions Group
📍 León