Tilt is seeking a Support Operations Specialist for Mexico to investigate fraud and risk cases, resolve escalations, and maintain high standards in content and process quality. The role blends frontline problem solving with policy and tooling enhancements, requiring clarity, documentation, and cross-functional collaboration.
Idóneo candidates have 3–6 years in fintech support, strong Spanish and English, and a proactive, audit-ready mindset.
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📌 Fraud & Escalations Operations Specialist (Remote) (México)
🏢 tilthq
📍 México