DiDi is hiring a Customer Experience Coordinator to drive social media insights and online reputation management. You will leverage listening tools, conduct light user research, and translate data into actionable insights for stakeholders across Marketing, Risk, and Legal.
You will apply AI to accelerate analysis and reporting in a fast-paced, multicultural setting. You will collaborate with cross-functional teams in a growing integral mobility platform, contributing to improved user journeys and
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📌 Senior CX Insights Analyst — Social Media & AI (México)
🏢 Didi
📍 México