SmartRecruiters, Inc. is seeking an Application Production Support Analyst to deliver first-level support for ACC and related call center applications in our operations team in Mexico.
You will troubleshoot issues, coordinate outages with cross-functional teams, and maintain documentation and the knowledge base. The role emphasizes rapid response under pressure, clear communication, and ongoing updates to support processes while ensuring minimal downtime for critical systems and user
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📌 Production Support Engineer — Call Center Apps (Centro)
🏢 Smartrecruiters
📍 Centro
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