Description

Essential Job Functions

- Client Facing Role that manages the overall business relationship
- Account mapping, business unit breakdown (touchpoints to align regional/global team)
- Run QBRs & ensure they are properly prepared for
- Ensure each Crane Worldwide office servicing the account understands the SOPs and executes accordingly
- Report Creation / Monitoring / Distribution (responsible/accountable)
- Performance management (responsible/accountable)
- Market Analysis / Industry Awareness
- Drives collaborative efforts internally by supporting and sharing best practices in the following key areas:
- Client Reviews Strategic Business Plans
- Value add Programs Process Improvements
- Tender Management Technology Solutions
- Impact & coverage analysis -> identify service or opportunity gaps
- Penetrate organizational structure and develop relationship beyond main points of contact
- Maintain rates and assess yields monthly
- Monitor account for timely payments and assist with collections on past due invoices
- Enter all meeting notes, action items, complaints, compliments into our CRM and distribute to appropriate people in global network
- When necessary, travel within region to visit accounts/account sites and Crane Worldwide offices to review procedures and maintain customer information/satisfaction
- Ensure all company policies and regulatory requirements are adhered to
- Identify growth opportunities and develop a strategy to secure opportunities with the appropriate internal resources
- Create a business development plan with short- and long-term business objectives, initiatives, and quantified value-added contribution
- Other duties as assigned

Other Skills & Abilities

- Excellent Organizational Skills
- Excellent written and verbal skills
- Excellent presentation and interpersonal skills
- Thorough knowledge of transportation industry logistics and freight forwarding
- Thorough knowledge of successful sales techniques
- Strong computer skills including Microsoft Office suite
- Detail oriented, able to multitask and meet deadlines
- Self-motivated, able to work in a team and independently
- Good analytical and program management skills; ability to define, develop and document business processes and procedures
- Strong customer service, problem-solving, and interpersonal skills
- Internal/external sales skills
- Troubleshooting and problem resolution skills
- Leads by example




- Sense of urgency
- Creative
- Responds easily to changing demands

Physical Requirements

- Talking, hearing and using hands to operate computer equipment
- Vision abilities required by this job include close vision and the ability to adjust focus
- Must have a valid driver's license and safe driving record

Education & Experience

- College degree preferred
- 3-5 years successful sales or account management or operations experience in freight forwarding, logistics and or transportation industry
- Experience with CRM systems

Certification and Licenses

- Professional certification may be required in some area

The idóneo candidate will travel to see clients across MX and can be based in any of the larger cities MEX/GDL/QRO/MTY.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to be a part of this job.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Company benefits are contingent upon meeting eligibility requirements and plan conditions.

Our Mission

At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.

Who We Are





In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Summary

The Strategic Account Manager (FEMSA) partners with our customers to secure their entire digital experience. You're motivated by the desire to solve critical challenges facing our customer's secure environment, so you're prepared to connect them with a solution for every stage of threat prevention. This role is a significant driver of company revenue and growth. You're responsible for leading and driving new engagements within our largest revenue producing clients. As an experienced and dynamic sales professional, you're responsible for leading and driving sales engagements.

Your Career

As a dedicated and seasoned executive-level sales professional, you will be responsible for owning, driving, and architecting the macro-level strategic security partnership with one of our largest, most visible matrixed enterprise accounts. You will enable the client to navigate enterprise-wide digital transformations and successfully build a comprehensive zero-trust security infrastructure using Palo Alto Networks' full portfolio of best-in-breed platforms.

Palo Alto Networks is leading the charge in platformization, offering best-in-breed solutions that enable customers to build a truly zero-trust security architecture and navigate critical transformations. To ensure our sales team is equipped to guide customers, we've developed FLIGHT, an immersive onboarding program. Flight blends virtual and in-person learning at our headquarters, where new sales hires will participate in dynamic cohorts, fully dedicated

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