PwC México Acceleration Center Mexico is seeking a Senior Associate to enhance customer experiences by analyzing client needs and delivering CX solutions. You will lead initiatives, craft journey maps, and guide teams to drive loyalty and value for diverse clients across geographies.
You will mentor others, manage projects end-to-end, and leverage data and CRM tools to optimize service delivery while upholding PwC standards and independence requirements.
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📌 Senior CX & Contact Center Operations Lead (Centro)
🏢 PwC México
📍 Centro
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