Carrier is seeking a Contact Center Agent in Monterrey to support distributors with accurate, timely assistance on HVAC replacement parts. You will troubleshoot issues, manage orders in SAP/CRM, and collaborate across internal teams to ensure seamless service delivery.
The role emphasizes customer-focused problem solving in a fast-paced environment, with opportunities to improve service quality and collaboration across Sales, Supply Chain, and Technical Support.
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📌 Bilingual Contact Center Agent — SAP & HVAC Parts (Monterrey)
🏢 Carrier
📍 Monterrey
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