# Product Support ManagerStripe CareersOn-siteassigned Stripes in most of our locations are currently expected to spend at leaGreenhouseIn-office expectations Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements,



to appropriately support our users and workfloApply on employer site## Skills in this role* SQL## What the employer asks for* Pay and benefits [...] Excellent written and verbal communication skills* A strong operational background and a track-record of making data-driven decisions* Skill and credibility doing the core work of a user-facing team with a high bar for quality and a willingness to lead by example* An ability to execute on and deliver complex operational projects involving multiple stakeholders. Experience collaborating with product and sales teams.* Mandarin language proficiency* Japanese language proficiency* Experience with supporting the Japan and Greater China market* Prior experience with SQL, Tableau and APIs* Comfort with some technical troubleshooting* Familiarity with FinTech industry and products* Passion for learning new functions and features of technical products* Experience leveraging root-cause analyses to make data-driven decisions* In-office expectations
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📌 Product Support Manager (Ciudad de México)
🏢 EducationPals
📍 Ciudad de México