Intro
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D; and engineering services across all industries.
Intro
At Capgemini Engineering, the world leader in engineering services, we bring together a general team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D; and engineering services across all industries.
Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.
Your Role
You will support day-to-day Tier 0 GPS mainframe operations, contributing to incident triage, service restoration, monitoring response, controls evidence, and runbook hygiene.




Key Responsibilities
- Perform initial and secondary triage for incidents affecting client systems
- Execute documented recovery and support procedures using approved runbooks.
- Maintain operational notes, control evidence, handovers, and known-error documentation.
- Escalate technical risks and recurring issues to senior engineers and leads.

Your Profile
- Bachelor Degree in Computer Sciences or Equivalent.
- Mainframe support fundamentals and TSO/ISPF working knowledge.
- Production support discipline and ticket management.
- Incident triage, escalation, and root-cause support.
- Strong documentation and handover skills.
- Financial services technology exposure preferred.
- Advanced English Communication.

What You´ll Love
- Work on meaningful projects that use technology to solve real-world challenges.
- Exposure to top global companies working with Capgemini (145 of the Fortune 50

📌 Senior Mainframe Production (Aguascalientes)
🏢 Capgemini Engineering
📍 Aguascalientes