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Job Overview RC786038 LM004: Ops Agent II (Open)
Ops Agent II
Full time
Parque Logistico San Martin Obispo Park II Calle Barranca Honda final s/n, Lote 2 Zona San Martin Obispo, autopista Chamapa Lecheria 54769 Cuautitlan Izcalli, MEX Mexico
Job Description Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities.
Lead or Senior Level Responsibilities Handle escalated or more complex issues
Coordinate team activities or those of agency contract staff
Support supervisor or manager activities
Support the design, review and implementation of processes and procedure
General Job Description Under limited guidance completes the following activities:
Enters airway bills into system on a daily basis.
Performs daily entry of Time Cards information into PC.
Handles D/T packages and informs customers of payment.
Gathers information for different company reports.
Answers phones, transfers calls, and takes messages as required.
Prepares paperwork for outbound packages (airways bills, PO Box, and address).
Assists customers by answering questions on basic features of service.
Performs miscellaneous typing, filing, and secretarial duties.
Organize and update station files.
May be required to perform other duties as assigned.
Minimum Requirements Minimum Education:
High School diploma
Proficiency in English (450 TOEIC points)
Minimum Experience:
Three (3) years clerical experience
Valid Drivers License and good driving record
Minimum Required Skills:
Ability to lift 70 lbs and to maneuver packages weighing up to 15Ability to lift 70 lbs and to maneuver packages weighing up to 150 lbs with appropriate equipment
Good human relations, interpersonal, and communication skills
Strong Planning & Organizing Skills
Accuracy & Attention to Detail
Data entry, and/or general office skills
Team Working Skills
Strong Microsoft Office & PC Skills - PC Typing (25/35 WPM)
Strong Problem Solving Skills
Clear and articulate speaking voice
La posición es para turno Vespertino