DiDi Global is seeking a CX Operations professional to join our Center of Operations. You will work on enhancing automated solutions, reducing user effort, and ensuring alignment with business needs across Fintech products.
You will engage with product managers, engineers and cross-functional teams to optimize CX channel performance and decision making. The role emphasizes data-driven insights, dashboard creation, and collaboration across general squads while supporting product launches and
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📌 CX Product Ops Lead – Fintech Analytics & Optimization (Nezahualcóyotl)
🏢 Didi Global
📍 Nezahualcóyotl
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