BlueYonder is seeking a Support Engineer II to provide excellent customer experience and technical solution support for Tier 2 issues. You will own Tier 2 solutions, troubleshoot, and drive stability while working in shifts to cover out-of-hours support.
The role requires collaboration across product, solution architecture and Azure technologies, with strong customer-centric focus. The position emphasizes monitoring and diagnostics using tools like AppDynamics and Splunk, plus knowledge of