MerchantSpring is a SaaS platform helping brands, agencies, and marketplace sellers manage performance across Amazon, Walmart, eBay, Shopify, and other channels. As a Client Success Agent, you will be the first contact for inbound client support, troubleshoot issues, guide on best practices, and ensure a high-quality experience.
You will collaborate with Client Success, Onboarding, Technical Support, Product, and Engineering teams to deliver a responsive, professional, client-focused experience,