Description
Essential Job Functions

Client Facing Role that manages the overall business relationship

Account mapping, business unit breakdown (touchpoints to align regional/general team)

Run QBRs & ensure they are properly prepared for

Ensure each Crane Worldwide office servicing the account understands the SOPs and executes accordingly

Report Creation / Monitoring / Distribution (responsible/accountable)

Performance management (responsible/accountable)

Market Analysis / Industry Awareness

Drives collaborative efforts internally by supporting and sharing best practices in the following key areas:

Client Reviews Strategic Business Plans

Value add Programs Process Improvements

Tender Management Technology Solutions

Impact & coverage analysis -> identify service or opportunity gaps

Penetrate organizational structure and develop relationship beyond main points of contact

Maintain rates and assess yields monthly

Monitor account for timely payments and assist with collections on past due invoices

Enter all meeting notes, action items, complaints, compliments into our CRM and distribute to appropriate people in global network

When necessary, travel within region to visit accounts/account sites and Crane Worldwide offices to review procedures and maintain customer information/satisfaction

Ensure all company policies and regulatory requirements are adhered to

Identify growth opportunities and develop a strategy to secure opportunities with the appropriate internal resources

Create a business development plan with short- and long-term business objectives, initiatives, and quantified value-added contribution

Other duties as assigned

Other Skills & Abilities

Excellent Organizational Skills

Excellent written and verbal skills

Excellent presentation and interpersonal skills

Thorough knowledge of transportation industry logistics and freight forwarding

Thorough knowledge of successful sales techniques

Strong computer skills including Microsoft Office suite

Detail oriented, able to multitask and meet deadlines

Self-motivated, able to work in a team and independently

Good analytical and program management skills; ability to define, develop and document business processes and procedures

Strong customer service, problem-solving, and interpersonal skills

Internal/external sales skills

Troubleshooting and problem resolution skills





Leads by example

Sense of urgency

Creative

Responds easily to changing demands

Physical Requirements

Talking, hearing and using hands to operate computer equipment

Vision abilities required by this job include close vision and the ability to adjust focus

Must have a valid driver's license and safe driving record

Education & Experience

College degree preferred

3-5 years successful sales or account management or operations experience in freight forwarding, logistics and or transportation industry

Experience with CRM systems

Certification and Licenses

Professional certification may be required in some area

The ideal candidate will travel to see clients across MX and can be based in any of the larger cities MEX/GDL/QRO/MTY.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to be a part of this job.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Company benefits are contingent upon meeting eligibility requirements and plan conditions.

Our Mission
At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.





Who We Are
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Summary
The Strategic Account Manager (FEMSA) partners with our customers to secure their entire digital experience. You're motivated by the desire to solve critical challenges facing our customer's secure environment, so you're prepared to connect them with a solution for every stage of threat prevention. This role is a significant driver of company revenue and growth. You're responsible for leading and driving new engagements within our largest revenue producing clients. As an experienced and dynamic sales professional, you're responsible for leading and driving sales engagements.

Your Career
As a dedicated and seasoned executive-level sales professional, you will be responsible for owning, driving, and architecting the macro-level strategic security partnership with one of our largest, most visible matrixed enterprise accounts. You will enable the client to navigate enterprise-wide digital transformations and successfully build a comprehensive zero-trust security infrastructure using Palo Alto Networks' full portfolio of best-in-breed platforms.

Palo Alto Networks is leading the charge in platformization, offering best-in-breed solutions that enable customers to build a truly zero-trust security architecture and navigate critical transformations. To ensure our sales team is equipped to guide customers, we've developed FLIGHT, an immersive onboarding program. Flight blends virtual and in-person learning at our headquarters, where new sales hires will participate in dynamic cohorts, fully dedicated

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