SBG is seeking a Digital Communications Supervisor to lead a high-performing support team focused on social media and live chat channels. You will coach, develop, and manage performance to meet customer satisfaction metrics while collaborating with cross-functional teams.
You will drive process improvements, support transformation initiatives, and foster a positive, employee-centered culture with strong quality standards and multitasking capabilities.
📌 Hybrid Digital Support Team Lead – Chats (San Luis Potosí)
🏢 SBG
📍 San Luis Potosí
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