SpotOn in Mexico City is seeking a Support Expert I to deliver frontline software and technical support for restaurant POS systems and peripherals. You will document interactions, guide clients through configurations, and collaborate with Tier 2 to resolve complex issues while maintaining strong client relationships.
Idóneo candidates have troubleshooting skills, familiarity with Talkdesk/Salesforce, and a customer-focused mindset. Some shifts, including nights/weekends, may be required.
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📌 Software Support Specialist I — Frontline Tech Support (Nezahualcóyotl)
🏢 SPOTON
📍 Nezahualcóyotl
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