Hilton in Mexico is seeking a Telephone Agent to warmly answer guest calls, provide information on hotel services, and help create memorable experiences during every stay. You will be the first voice guests hear, handling inquiries with professionalism and a positive attitude.
In this role you will stay informed about amenities, assist with requests, and support safety procedures, using the PBX system and hotel software. A welcoming presence and teamwork are central to our guest-centered culture.