MerchantSpring is a SaaS platform empowering brands, agencies, and marketplace sellers to manage and scale performance across Amazon, Walmart, eBay, Shopify, and other channels. We seek a Client Success Agent to be the first point of contact for inbound support and platform assistance.
You will troubleshoot issues, guide customers on best practices, and help them become more successful using MerchantSpring, while collaborating with Client Success, Onboarding, Technical Support, Product, and