Zendesk, Inc. is seeking a Premier Support Engineer to act as the primary contact for Zendesk Premier customers.
This role focuses on delivering best-in-class technical support and guidance for APIs, frameworks, and SDKs, while coordinating across cross-functional teams during incidents and service changes. The position emphasizes strong communication, prioritization, and a commitment to customer outcomes, with occasional non-standard hours and potential travel.
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📌 Senior Premier Support Engineer — Remote (Mexico) (Guadalajara)
🏢 Zendesk
📍 Guadalajara
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