Chez Roche, vous pouvez être vous-même et être apprécié pour les qualités uniques que vous apportez. Notre culture encourage l'expression personnelle, le dialogue ouvert et les connexions authentiques, où vous êtes valorisé, accepté et respecté pour ce que vous êtes, vous permettant de prospérer tant personnellement que professionnellement. Voici comment nous visons à prévenir, arrêter et guérir les maladies et à garantir à chacun l'accès aux soins de santé aujourd'hui et pour les générations à venir. Rejoignez Roche, où chaque voix compte.

La position
Commercial Enablement & Learning Specialist

A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That's what makes us Roche.

As a Commercial Enablement & Learning Specialist, you will join a dynamic team dedicated to empowering our commercial operations through innovative learning programs and process optimization. This role offers a unique opportunity to drive digital adoption, improve daily productivity, and directly impact our team's operational excellence and customer journey success.

The Opportunity:

You co-facilitate onboarding sessions and continuous training workshops to shorten the ramp-up time and time-to-productivity for new commercial team members.

You support the creation, curation, and maintenance of modern training materials, interactive e-learning modules, and commercial playbooks aligned with business priorities.

You track learning program implementation, gather participant feedback,



and evaluate key enablement metrics tied to commercial performance.

You administer internal Learning Management Systems and interactive workshop tools to maximize resource utilization and digital engagement.

You collaborate with Commercial Leads and Squads to identify operational skill gaps and translate business needs into practical training agendas.

You facilitate customer journey mapping sessions with commercial teams to identify operational bottlenecks, customer pain points, and commercial opportunities.

You drive the internal adoption of digital journey-mapping tools, automated workflows, and online customer interaction channels to streamline processes.

You identify repetitive manual tasks and champion accessible AI and digital tools to improve daily productivity, data literacy, and team capabilities.

Who you are:

You hold a University degree in Business, Health Sciences, Psychology, Pedagogy, or related fields.

You bring a least 2 years of hands‑on experience in training, content creation, commercial operations support, corporate learning, or consulting projects.

You possess a foundational understanding of Instructional Design models (e.g., ADDIE, Agile Learning) and adult learning principles (andragogy).

You demonstrate strong communication,



stakeholder management, and active listening skills with a service-oriented mindset.

You are adaptable, capable of working collaboratively in dynamic environments, and communicate effectively with an Intermediate to Upper-Intermediate English level.

Preferred:

You have experience working in Pharma or Consumer Goods.

You bring practical knowledge or a strong interest in e-learning authoring tools (e.g., Articulate, Canvas, LMS platforms) and interactive workshop platforms (e.g., Miro, Mentimeter, Lucid).

You have basic knowledge of Agile methodologies, CX tools, and digital workflow platforms (e.g., Monday.com).

You are proactive, analytical, and comfortable leveraging digital tools and AI to simplify internal processes.

Relocation benefits are not available for this posting

Qui nous sommes
Un avenir plus sain nous pousse à innover. Ensemble, plus de 100 000 employés à travers le monde sont dédiés à faire progresser la science et à garantir à chacun l'accès aux soins de santé aujourd'hui et pour les générations à venir. Nos efforts aboutissent à plus de 26 millions de personnes traitées avec nos médicaments et plus de 30 milliards de tests réalisés avec nos produits de Diagnostique. Nous nous encourageons mutuellement à explorer de nouvelles possibilités, à favoriser la créativité et à conserver nos grandes ambitions, afin de fournir des solutions de santé qui changent des vies et ont un impact mondial.

Construisons ensemble un avenir plus sain.

Roche est un employeur offrant l'équité en matière d'emploi.

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📌 Capability Building and Customer Engagement Coordinator (Nezahualcóyotl)
🏢 Roche Holding
📍 Nezahualcóyotl